Derby City Council Contact Number: 01332 640 000

Phone a representative from Derby City Council on their main contact number 01332 640 000 for enquiries about your council tax payments or your weekly bin collection.


About Derby City Council

Derby City Council is the local government authority for Derby, and is composed of 51 councillors, three each for the 17 electoral wards in the city. The council is responsible for all the local services and facilities in the Derby but shared duties with the two-tier system of local government in the surrounding county of Derbyshire. Notably, Derby Council has jurisdiction over the council tax of residents in the area, while maintaining the roads, public parks and recycling facilities in the city.


Council Enquiries – 01332 640 000

Contact Derby City Council on their general enquiries phone number 01332 640 000 if you have any questions about the services provided by the local government authority. For instance, you can ask whether you qualify for a council tax reduction or exception if you belong to a household where everyone is a student. You may also want to get in touch to find out your council tax band before moving to a particular post code in the Derby area. Alternatively, callers can use this number to request planning permission if they intend to build an extension on a home or build a new property in the city.

You should get in touch with Derby council to discuss how to apply for a license for your business, whether you would like to register as a taxi driver or to sell alcohol at your premises. Moreover, you can ask about the location and opening hours of any of the city’s local libraries and public parks when calling this number.


Call Costs and Contact Hours

Derby City Council uses a 01 contact number that will charge callers the same standard per-minute rate as any other local call made from a UK mobile or landline telephone. However, you may be able to contact a representative from the council for free if you are using any inclusive free minutes that have been offered by your service provider as part of a monthly tariff arrangement. A representative from City of Derby council is available during the hours of 8.30am–5.00pm Monday to Friday.


Derby Streetpride – 0333 200 6981

Call the Derby Streetpride service on their 24-hour automated contact number 0333 200 6981 if you would like to discuss any of the council’s street-based services. For instance, you should use this number if you want to find out your rubbish collection day or request another recycling bin for your property. Alternatively, callers can report any damage to street lighting or graffiti in their local area before also making a complaint about an untreated pot hole.


Key Derby Council Contact numbers

Derby City Council Department UK Contact Number Opening Hours
General enquiries 01902 551 155 8.30am–5.00pm Monday to Friday
Derby Streetpride 0333 200 6981 24-hour hours a day, 7 days a week
Environmental Enforcement Service 01332 642 020 9.00am–5.00pm Monday to Thursday


Write to the Council

If you would like to make a formal complaint regarding any of the council’s services or you do not believe that you have received sufficient support regarding an enquiry then you should write to the Derby City Council on the following postal address: Derby City Council, Council House, Corporation Street, Derby, DE1 2FS, United Kingdom.