Lush (Derby) Contact Number: 01332 295 624

Contact Lush on their Derby store contact number 01332 295 624 to ask customer service representative about the range of soaps and cosmetics for sale or to reserve your shopping over the phone.

About Lush Cosmetics

Lush is a popular cosmetics store that is headquartered in Poole but has several high street stores throughout the United Kingdom. Lush is well-known for its range of ethical toiletries and cosmetic products that use vegetarian animal-friendly recipes. Lush is particularly popular for its range of creams and soaps such as its famous line of bath bombs.


Lush Derby Store Enquires – 01332 295 624

Contact Lush Derby by calling their customer enquiries telephone number 01332 295 624 if you have any questions about the cosmetics products and bath bombs sold at the store. For instance, callers can ask which beauty product is best suited for the skin type before visiting the store to make a purchase. However, if you have already bought a Lush soap but would like to exchange it for another item then you should ask how long after the date of purchase you have to do so. Moreover, if you are unhappy with the quality of a particular Lush item or with the conduct of a specific member of the Derby team then you can register a formal complaint before asking for a full refund. It should be noted that Lush cannot accept returns for a used item or if you have lost your receipt as a proof of purchase.


Online Store Enquiries – 01202 668 545

You can call Lush on their online enquiries contact number 01202 668 545 if you require technical support using their website. For instance, if you have forgotten your password then you should update your account details over the phone before you can sign in again to complete an online purchase. You should also get in touch with Lush to spend credit from a gift card because as callers can only redeem a voucher once they quote their order number and the long number from their voucher to a customer service representative.


Call Costs and Contact Hours

Both the Lush Derby store and online store use a 01 contact number that will charge callers the same standard per-minute rate as any other local call that is made from a UK mobile or landline telephone. However, you may be able to contact a representative from Lush for free if you have any inclusive free minutes that have been offered by your service provider as part of your monthly tariff deal.

You can get in touch with an representative from the Intu Derby store during the opening hours of 9am–6pm, Monday to Wednesday, 9am-8pm Thursday to Friday, 9am-7pm Saturday and 10:30am–4:30pm on Sundays. However, the online customer services team can take a call from 8am-8pm Monday to Friday, 9am-5pm Saturdays, and 10am-4pm on Sundays.


Lush Contact Numbers – at a glance

Lush Helpline UK Contact Number Opening Hours
Lush Intu Derby 01332 295 624 9am–6pm, Monday to Wednesday, 9am-8pm Thursday to Friday, 9am-7pm Saturday and 10:30am–4:30pm on Sundays
Online Store Enquiries 01202 668 545 8am-8pm Monday to Friday, 9am-5pm Saturdays, and 10am-4pm Sundays


Visit the Store at Intu Derby

If you are unable to resolve your issue over the phone then you can make your enquiries in person when visiting Lush on the following address: Lush, Intu Derby, Unit 135, Level 1, West Mall, London Rd, Derby, DE1 2BJ, United Kingdom.